Customer Logic Vet Support

Here at Customer Logic we are here to offer support for our software to help you run your business at its best!

To get help now, please visit our support site at Freshdesk.

If instructed to, you may connect to our Online Support Portal so we can easily connect to your desktop to help you.

Customer Logic Vet manual

When you purchase your software you are provided an email, PDF copy of the manual for ease of use to search for the item you need help with at the click of a button.

Video tutorials

Customer Logic Vet has a large set of well-presented video tutorials on many of the commonly used features to use in your clinic for training new staff or just for a “how to”.

Online support

Just email our support address at This email address is being protected from spambots. You need JavaScript enabled to view it. use the "Help" button on the left, or contact us using the online chat link below and you will received a ticketed support request system allows our staff to respond to your query efficiently.

Phone support

Simply phone our friendly reception team and they will deliver your support enquiry to the first available team member to phone or email you back faster.

Remote assistance

Our team members can work with you to set up remote assistance, enabling us to connect to your system using the internet to rectify issues that may arise.

On-site visit

You can request an on-site visit for your clinic to assist with issues or further training.

For an on-site visit request please email the support team at This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here for System Requirements for running Customer Logic Vet